Update your profile
Change your name, photo, phone number, timezone, language and password on the My profile page, and see which device you're signed in on.
Updated 3 min read
On this page
My profile is your personal page in Mevrik. It holds your name, photo and contact details, and lets you change your password. It's separate from your workspace settings, so what you change here affects only you.
Time: about 2 minutes
Before you start
Every role can open My profile, including Agents and Viewers.
Open your profile
Open your profile menu in the console and click My profile.
Change your details
- On My profile, find Personal details.
- Edit Full name, Phone, Timezone or Language.
- Click Save changes. You'll see "Profile saved".
Full name is required. If you clear it, you'll see "Name is required". Email and Job title can't be edited on this page. The email is the one you signed up or were invited with, and Job title shows your role in the workspace.
If saving fails, you'll see "Couldn't save profile. Please try again."
Change your photo
- On My profile, click the camera button on your picture.
- Choose a JPEG, PNG or WebP image up to 5 MB.
To remove it, click the small × at the top right of your picture. You'll see "Photo removed". If it fails, you'll see "Couldn't update photo. Please try again." or "Couldn't remove photo. Please try again."
Change your password
- On My profile, find Password and click Change password.
- Enter your Current password, a New password and Confirm password.
- Click Change password.
Your new password must be 8 to 128 characters long, and the two new passwords must match. After the change, Mevrik signs you out of all your sessions and takes you to the sign-in page ("Password changed. You'll be signed out.").
For two-factor sign-in, click Password & 2FA on this page to open Settings → Security & control.
See where you're signed in
Under Active sessions, Mevrik shows the device you're using now, marked This device. The console says: "Only this device is shown for now — signing out of other devices individually isn't available yet. Changing your password signs out everywhere."
Choose what you're alerted about
Click Notifications on this page to open Settings → Notifications. See Choose your notifications.
The Agent role can't open Settings → Notifications, so Agents don't see this link.
Troubleshooting
"Couldn't change password. Check your current password and try again." Your current password may be wrong. Check it and try again. If you've forgotten it, sign out and use the forgot password link on the sign-in page.
"New password must differ from current password" Choose a password you haven't used for this account.
"Password must be at least 8 characters" or "Password must be at most 128 characters" Change the length of the new password.
"Confirm password must be the same as new password" Retype the confirmation so it matches.